Saturday, September 9, 2017

CONFIGURE B-ACD ON CISCO CME ROUTER

telephony-service
moh en_bacd_music_on_hold.au
create cnf-file

ephone-hunt 1 longest-idle
pilot 697
list 101,102
timeout 30

dial-peer voice 696 voip
service aa
destination-pattern 696
session target ipv4:10.10.10.1
incoming called-number 696
dtmf-relay h245-alphanumeric
codec g711ulaw

dial-peer voice 3 pots
service aa
port 0/1/2


application

service aa flash:app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
paramspace english language en
paramspace english location flash:
param service-name queue
param handoff-string aa
param aa-pilot 696
param drop-through-prompt _bacd_welcome.au
param number-of-hunt-grps 1
param drop-through-option 1
param second-greeting-time 60
param call-retry-timer 45
param max-time-call-retry 180
param max-time-vm-retry 2
param voice-mail 810
                                                                         
!                                                                          
service queue flash:app-b-acd-3.0.0.2.tcl
param number-of-hunt-grps 1
param aa-hunt1 697
param queue-len 2
param queue-manager-debugs 1

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The operation failed: A domain controller could not be contacted for the domain xxx that contained an account for this computer

first check if your dns is working properly make sure your dns working on additional domain controller

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